The delivery person of bpost, DPD, GLS or UPS will deliver the order to the indicated delivery address. If you are not at home during the first delivery attempt, you will receive a notice of absence. This may be in the form of a note in the letterbox, an email or a Track & Trace link.
With this notice of absence, the delivery person inform you where your order is located, with the following three options:
- • A new delivery attempt will be made on the subsequent working day. During a second delivery attempt, your order may be delivered by a different courier;
- • The order has been delivered to one of your neighbours;
- • The order is waiting for you at a collection point.
